Microsoft Dynamics CRM Implementation Consultant

Location: Montreal, Quebec, Canada
Job title : Microsoft Dynamics CRM Implementation Consultant
Business unit : Microsoft Business Solutions
Job location Montreal (Québec)
Name and description of the company:
Dedicated in improving business performance, The Createch Group, a Bell Canada company, is a Canadian leader in supply chain optimization. Since 1993, the consulting firm offers services in manufacturing and logistics performance, process reengineering, asset management optimization, change management, ERP and information technology solution implementation.
Job duties/accountabilities:
The consultant assists our clients in deploying the Microsoft Dynamics CRM solution. In general, the incumbent’s main responsibilities will be to:
  • Review business processes
  • Analyze business processes and extract both the strong points and the weak areas that require improvement in the client’s particular context;
  • Manage the development of appropriate methods for CRM implementation;
  • Configure the solution in function of the various workflows.
Essentials skills /competencies
  • Undergraduate university diploma or any diploma considered equivalent;
  • Minimum of three (3) to five (5) years’ experience in implementation as CRM Dynamics;
  • Good knowledge in marketing, sales, services & business processes;
  • Strong experience in business analysis in ERP implementation projects;
  • Command of MS Office tools;
  • Knowledge of the sales, marketing and customer relationship modules is an asset;
  • Excellent oral and written communication skills, in French and English;
  • Freedom to travel outside of his domicile to carry out projects.
Preferred skills/competencies
  • Microsoft CRM certifications (asset);
  • Interest and ability in business development with sales force;
  • Dynamism and a desire to keep learning; a positive, “go-getter” attitude and good energy;
  • Good adaptation and synthesis skills;
  • Good customer services skills;
  • Team spirit;
  • Good sense of responsibilities & priorities.
Working conditions:
The Createch Group offers competitive salaries and equal opportunities for all. If you feel motivated by stimulating challenges and meet the requirements, don’t wait! Send us your CV.

Please note that only applicants selected for interview will be contacted.
The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Createch Group is an equal opportunity employer.
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